1. Introduction
Welcome to Adelaide Care Group. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use this website.
2. About Us
Adelaide Care Group provides NDIS-related support services to self-managed and plan-managed participants across Adelaide and surrounding areas.
3. Use of Website
You agree to use this website for lawful purposes only. You must not:
- Use this website in any way that causes damage or disruption
- Attempt to gain unauthorised access to systems or data
- Use this website for fraudulent or harmful activities
4. Services Disclaimer
The information on this website is provided for general informational purposes only and does not constitute professional or clinical advice.
Adelaide Care Group provides non-clinical support services unless otherwise specified. Any services provided are subject to individual agreements and availability.
5. Bookings and Service Agreements
All services are subject to:
- Availability of staff
- Agreement to a formal Service Agreement
- Confirmation of participant eligibility (self-managed or plan-managed)
Service details, pricing, and conditions will be outlined in a separate agreement prior to commencement.
6. Payments
- Self-managed participants are responsible for paying invoices directly
- Plan-managed participants agree to have invoices processed through their plan manager
- Payment terms will be outlined in the Service Agreement
Late payments may result in suspension of services.
7. Cancellations
We understand that circumstances change. We ask that:
- Adequate notice is provided for cancellations
- Cancellation terms are followed as outlined in your Service Agreement
Late cancellations or missed appointments may incur fees.
8. Limitation of Liability
To the fullest extent permitted by law, Adelaide Care Group will not be liable for:
- Any indirect or consequential loss
- Loss arising from use of this website
- Service interruptions beyond our control
All services are delivered with reasonable care and skill in line with industry standards.
9. Privacy
Your privacy is important to us. Any personal information collected through this website will be handled in accordance with our Privacy Policy.
10. Intellectual Property
All content on this website, including text, images, and branding, is the property of Adelaide Care Group unless otherwise stated. You may not reproduce or distribute content without permission.
11. External Links
This website may contain links to third-party websites. Adelaide Care Group is not responsible for the content or practices of those websites.
12. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be effective upon posting on this page.
13. Governing Law
These Terms and Conditions are governed by the laws of South Australia, Australia.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact:
Adelaide Care Group
Email: hello@adelaidegroup.com.au
Location: Adelaide, South Australia